Safaricom has announced free calls of up to 20 minutes for its customers within the next 30 days as it celebrates 20 years since it started operations in Kenya.
In a statement, Safaricom CEO Peter Ndegwa said that customers who have been on the Safaricom network for 20 years, as well as customers turning 20 this year, will also receive a free 20GB data bundle valid for 7 days.
“Each customer will receive a notification a day before to alert them of their free call,” said Ndegwa.
In a promotion dubbed 20@20, customers will be able to purchase 20 minutes of call time and 20MBs at Ksh20.
For the next 90 days, customers purchasing personalized Tunukiwa voice offers will receive free 20 minutes to call across all networks.
Both offers are available on USSD *444# under the ‘Buy Minutes’ option.
Safaricom also unveiled a new product at the event; Pochi la Biashara. The new product is designed for small businesses that have not acquired a Lipa Na Mpesa till or Paybill number. Many customers have been sending money directly to Mama Mbogas or Matatu Conductor’s Mobile numbers.
Pochi La Biashara will allow small business owners to keep a separate wallet from their personal Mpesa line. Customers who also send money to the particular wallet will have their personal details protected unlike the norm where your name and number are displayed to the recipient. And just like the Lipa Na Mpesa services, reversal will be subject to confirmation from both parties, therefore minimizing fraud.
Safaricom also announced the aggregation of all Mpesa services in the new USSD *334# for all users. In addition, the company says it will give users more control by offering a self-reversal service.