Motorcycle hailing app Safeboda has announced plans to pause operations in Kenya.
In a statement, Safeboda said that it was exiting the market over difficult economic times occasioned by Covid-19 pandemic.
Despite terming the exit as “temporary”, the company advised users to spend all their unused credits on rides and deliveries by November 27, when the company will close. This cast doubts on its return, despite maintaining their current operations in Uganda and Nigeria.
“While Nairobi is seeing some economic recovery from Covid-19, boda transportation has been hit hard. This has meant our business cannot sustainably operate in this environment and unfortunately the timeline for a full recovery is not certain. The decision is a hard one for SafeBoda to make. We know that this will negatively impact our community of riders,” the company noted.
Those who will not have used their balances by November 27 will have their monies sent to them via mobile money by the end of the day on November 27, regardless of the amount.
SafeBoda started operations in Kenya in 2018, and has around 4,000 riders on board.