Gamblers using the Mozzartbet sports betting site were on Thursday, January 28, unable to withdraw their winnings through mobile money.
In a bid to salvage their image, the company sent a text to all the gamblers on the site, promising to resolve the issue.
“Dear MozzartBet.Co.Ke Customer, we are experiencing slight network delays with WITHDRAWALS. Kindly bare with us, your transaction will soon be completed,” the company said.
The company has grown to one of the biggest bookmarker in Kenya, following the temporary exit of Sportpesa.
Sportpesa returned to the Kenyan market recently, amid controversy and rivalry among the shareholders.
Two months ago, Mozzartbet was roped into money laundering accusations, with the the High Court freezing over Ksh300 million belonging to Kimaco Connections received from Mozzartbet Kenya Ltd.
It is reported that Kimaco Connections, owned by Peter Kiilu Makau and Consolata Mwende Kiilu, received over Ksh576 million from MozzartBet Kenya between February and June 2020.
Kimaco also received Ksh95 million from Open Skies, which is owned by a Zimbabwean, Mr Emmanuel Charumbira, who is a shareholder in Mozzartbet Kenya.
Kimaco Connections later transferred Ksh242 million to the accounts Open Skies Management.
According to the Assets Recovery Agency (ARA), Mozzartbet received Ksh641 million between February and June, Ksh384 million through paybill number 311372. The money was later disbursed to different companies, including Open Skies.
Despite receiving the amount, Kimaco Connections filed nil returns to evade paying tax.
Mozzartbet Kenya is owned by former MP Musa Cherutich Sirma, MozzartBet Africa and Mid Logistics Ltd.
MozzartBet Africa is owned by Melentijevic Branimir, who received Kshh12.8 million from Kimaco while Mr Sirma was given Ksh17.2 million from Pescon Kenya.