Safaricom CEO Peter Ndegwa

Safaricom’s M-Pesa is experiencing delays.

In a message to customers who tried to use the service on Tuesday, January 9, 2024, Safaricom said it was resolving the issue.

“M-Pesa is experiencing delays and is not able to accept your request,” Safaricom said.

The giant telco is yet to issue an official statement.

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