Diamond Trust Bank (DTB) has opened its 67th branch at the Sarit Centre in Westlands, Nairobi to reach more customers.
This comes after it opened two more branches last month at Greenspan Mall and Likoni Mall in Nairobi and Mombasa respectively.
“We are keen on expanding our presence within Nairobi and more so in Westlands which serves as a business hub for the city,”
“This new branch will enhance banking convenience for retail and business customers due to extended operating hours that will see the branch remain open until 8 p.m. on weekdays and remain accessible on Sundays and public holidays,” DTB Group CEO Nasim Devji said.
Apart from this, the lender is also strengthening its online channels such as DTB 24/7 mobile banking app, online banking and USSD options.
DTB’s new outlets come at a time when a majority of financial institutions are slowing expansion plans to offer digital services whose demand has been growing.
In 2022 alone, DTB has opened six-new branches across the country and it plans to add more branches in 2023, as the lender seeks to widen its physical presence.